Privacy Policy

Last Updated: 8/19/2025

Keyvo (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, API, dashboards, and related services (collectively, the “Platform”).

By using Keyvo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Platform:

a. Information You Provide

Contact details (e.g., name, email, company, role).

Account credentials when registering.

Dealership, lender, or capital partner information submitted during onboarding.

Data submitted via API or dashboard (e.g., vehicle data, applicant/driver information, credit or underwriting-related details).

b. Automatically Collected Information

Log data (IP address, browser type, operating system, date/time of access).

Usage metrics (API calls, page views, interactions with dashboards).

Cookies and tracking technologies to support site functionality and analytics.

c. Third-Party Sources

We may receive additional information from integration partners (e.g., credit bureaus, insurance providers, payment processors, or identity verification services).

2. How We Use Information

We use information to:

Provide and improve the underwriting and risk evaluation Platform.

Process API submissions and return structured risk outputs.

Verify identity, insurance, and payment information where required.

Provide customer support and respond to inquiries.

Send updates about the Platform, including security notices and product changes.

Comply with legal and regulatory obligations.

3. How We Share Information

We do not sell personal information. We may share information with:

Service Providers & Partners – such as payment processors, identity verification vendors, and hosting providers.

Dealers, Lenders, and Capital Partners – to process applications and deliver underwriting outputs.

Legal & Compliance – when required by law, regulation, or valid legal process.

Business Transfers – if Keyvo undergoes a merger, acquisition, or sale of assets.

4. Data Security

We implement commercially reasonable safeguards to protect your information, including encryption, access controls, and monitoring. However, no system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain data only as long as necessary to provide services or comply with legal obligations.

Dealership and lender data may be stored for the duration of the business relationship plus any legally required retention period.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.

Restrict or object to processing.

Request data portability.

Withdraw consent where processing is based on consent.

Requests can be made by contacting us at [Privacy Contact Email].

7. Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in.

Measure site performance and usage analytics.

Support personalization.

You may disable cookies through your browser settings, though some features may not function properly.

8. International Data Transfers

If you access Keyvo from outside the United States, your information may be transferred and processed in the U.S. or other jurisdictions where we or our partners operate.

9. Children’s Privacy

Keyvo is a business platform not directed at children under 16. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will provide notice via our website or email.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact:

[Company Legal Name]

[Company Address]

[Email Address]